Ina Bisharat is the Director of Client Experience at Custer Burish Financial Services, where she helps ensure clients feel genuinely supported, heard, and cared for throughout every stage of their relationship with the firm. She brings a people-first approach to her work, grounded in clear communication, thoughtful service, and a deep commitment to building lasting relationships. Her work reflects the firm’s values of empathy, integrity, and excellence.
Ina has built her career around service, connection, and creating trust in every interaction. With more than 20 years of experience in client services with Thermo Fisher Scientific, a global publicly traded company, she is known for her steady professionalism, empathy, and ability to help people feel at ease. Her background also includes owning and operating her own restaurant, an experience that strengthened her skills in leadership, operations, and customer care.
She joined Custer Burish Financial Services in May 2025 and brings to the firm a strong foundation in service excellence and relationship management. Ina is dedicated to helping create a welcoming and responsive client experience, ensuring that each interaction reflects care, professionalism, and personal attention.
Ina earned her associate degree in Business Administration from Wilbur Wright College in Chicago. Based in the Chicagoland area, she is actively involved in her church and local community, contributing her time to outreach programs and service initiatives. Her grounding values of authenticity, compassion, and integrity are evident in both her personal and professional life.
As a mother of four and grandmother of seven, Ina finds her greatest joy and inspiration in her family.